Effective Date: June 20,2023.
This Refund Policy governs the terms and conditions for refund requests made by customers (“Customer” or “you”) of Unique Dispatch LLC (“UniqueDispatchLLC”) through the website www.uniquedispatchllc.com. By using our website and engaging in transactions with us, you agree to the terms outlined in this policy.
Eligibility for Refunds
Service Failure: If Unique Dispatch LLC fails to deliver the agreed-upon service as outlined in the service agreement or if there are significant issues that prevent the successful completion of the service, you may be eligible for a refund.
Refund Requests
To request a refund, you must contact our team within 15 days from the date of service. Refund requests submitted after this period may not be accepted.
When submitting a refund request, please provide the following information:
Service details (Name Of Dispatcher)
Reason for refund request
Any supporting evidence or documentation
Refund Process
Once your refund request is received, our team will review it and assess your eligibility for a refund. We may contact you for additional information or clarification if needed. Please allow a reasonable amount of time for us to process your request.
If your refund is approved, we will initiate the refund to the original payment method used during the purchase. The timeframe for the refund to reflect in your account may vary depending on your bank or payment processor.
Non-Refundable Services and Products
Certain services or products may not be eligible for a refund. These may include, but are not limited to:
Services that have been fully rendered or completed.
Discretionary Refunds
In certain circumstances, Unique Dispatch LLC may offer discretionary refunds outside the scope of this policy. These discretionary refunds will be assessed on a case-by-case basis and are subject to Unique Dispatch LLC sole discretion.
Changes to This Policy
Unique Dispatch LLC reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns regarding this Refund Policy or a refund request, please contact our customer support team at:
Email: info@uniquedispatchllc.com
Address: 117 S LEXINGTON ST STE 7749 HARRISONVILLE, MO 64701
This Refund Policy was last updated on June 20, 2023.